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This month, buy an original and I will donate 30% to the Red Cross for the California fire victims.  Lisette Lugo (650) 766-8538 or Art@LisetteLugo.com

 

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Frequently Asked Questions

 

What is your shipping Policy?

The buyer pays for shipping on original artworks.  If local, arrangements can be discussed.  There are a number of variables that will affect the price of shipping. This makes setting a standard shipping fee structure pretty dang difficult. The price you see at the check out will be calculated based on weight, quantity and size.

 
Here's what to expect:
Small to Medium Orders
$13.95 - $32.95
Medium to Large Orders
$46.95 - $56.95
Oversize Orders (36x48 and larger)
$149.95 - $199.95
With shipping the cheapest route, using USPS and UPS. Shipping dates range from 1-7 business days, depending on distance. Customers will receive tracking number via email as soon as their order has shipped. 
 

What is your Policy on Returns/Exchanges/Refunds? 

For sales of original artworks, this is to be discussed at time of purchase. Call Lugo directly at 650-766-8538

                                                                                 As far as prints............. 

No returns are accepted. All sales are FINAL. There is a 25% fee for any changes after the order is placed.

Did your prints arrive damaged? Please keep all packaging and contact Skyline Printing for further instructions to replace your prints:
(512)497-2822 or admin@skylineartprints.com

How can I keep up with your new work?

Make a note to Lisette Lugo through email and you will be sent new work notices.

You can also go on LinkedIn at    www.linkedin.com/in/LisetteLugo

Instagram ..........  lisette_lugo_art

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This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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